Leaders Need to do More than Talk.

So, I read this article yesterday, and it made me think - there are many, many artilcles, blogs posts and even books that all provide a list of things leaders should say - be it every day or every week.  Indeed, I ran a Google search on "things leaders say," and I got over 197 MILLION hits.  That's a lot of talking. 

Now, I think most of these articles are awesome and provide great advice - there are lots of good leadership lessons in them. 

However, reading through these articles, they focus more on the speaking than on the doing.  We have all heard the phrase "If you are going to talk the talk, you need to walk the walk."  As a leader, talking the talk will work for a few weeks - by then, if you are not walking the walk, your fancy leadership talk falls on deaf ears. 

 This is why I think  instead of focusing on "what leaders should say," we should focus on what leaders should do.  First, actions speak a lot louder than words; and second, if you do the right thing, you will naturally say the right thing as well. 

Again, the ideas in the article linked above and the dozens of other similar articles out there are great ideas.  However, many of the suggestions will come naturally to a leader who embodies the Leadership Traits. 

Many of these articles suggest that a leader should share the credit and support his people - in other words, a leader should be unselfish and loyal. 

If you are an unselfish and loyal leader, you will say "Thank You;" you will ask you people for their opinions, you will share credit with your people.  It will all come naturally - IF you have the correct attitude and embrace the proper leadership characteristics. 

My advice to you is not to worry about what to say - worry about how to be.  Be unselfish, be loyal, be supportive, be a LEADER, and you will say the right things. 

Can you walk the walk? 



 

Lessons From 20 Years of Service in the Marine Corps

That's Right - Listen to this Old Man!

About two weeks ago I hit a milestone – I crossed the magic 20 year mark in my Marine Corps career.  For everyone who has ever put on a uniform, the 20 year target is a big one – it means that you can now retire with your pension.   

For me, though, the 20 year mark has been a testament to dedication and endurance; while thoroughly enjoyable, it has not been an easy 20 year run. 

What it has been, however, is 20 great years of leadership lessons.  When I look back to the bright-eyed young 2^nd Lieutenant I was 20 years ago, I can really appreciate all of the lessons I have learned from 20 years in uniform. 

In honor of my 20 years of service, here are 20 Rules of Leadership that I have learned during my Marine Corps career:

      1)      Leaders lead from the front – this doesn’t mean you drag your people behind you, it means that you take on the same risk – or more – that you ask your people to take.

      2)      Leaders set the example – You are always watched, and you need to do the right thing, all the time; don’t ask your people to do things you cannot or will not do – you are the barometer. 

      3)      Leaders have a plan – Even if it is a basic plan, and even if it needs to be changed, you have to have a plan, otherwise you are running in circles.

      4)      But, Leaders are flexible – Never, ever, ever fall in love with your plan, you need to be able to change when you need to

      5)      Leaders are decisive – A leader has to make decisions, especially when it is hard, a failure to make a decision, at a minimum wastes time and resources.

      6)      Leaders trust their instincts (but look before they leap) – It is easier to be decisive when you trust your gut; great leaders have good instincts and learn to trust them – however, no matter how much a leader trusts his gut, he still needs to reflect a moment before making a final decision

      7)      Leaders know their people – You cannot lead strangers, if you don’t know your people, you cannot play to their strengths, and you cannot improve their weaknesses.

      8)      Leaders always tell the truth – Even when it hurts, once your integrity is compromised, you cannot get it back.

      9)      Leaders take care of their people – This doesn’t mean you baby them – there is a tragic story of a platoon of Marines being killed in their sleeping bags during the Chosin Reservoir Campaign – the platoon commander wanted them to get warm, but truly taking care of them met pushing them to do the right thing – being ready to fight. 

     10)   Leaders are loyal – Not just to their superiors, but to their people, leaders support their people, their seniors and their institution. 

   

      Click Through for the next 10 Rules

    

Marine Leadership Principle of the Day: Be Technically and Tactically Proficient

Not how you want your people to view you.

As I discussed in some of the discussions on the Marine Corps Leadership Traits, two major parts of leadership are instilling confidence in your people and setting the example of how you want them to act.  Hypocrisy is poison, and, if you cannot meet the standards you expect your people to meet, you are a hypocrite. 

That is what this Leadership Principle is all about – you need to know your job and be good at it.  You need to demonstrate your ability to accomplish your mission.  Many of you are going to see “tactically proficient” and think “I don’t carry a pack and a rifle, so tactics isn’t really my thing.”  That thought is reading this principle too narrowly – if you have a job, there are “tactical” requirements of your job that you need to master. 

If you manage a McDonald’s, you better know how to make a Big Mac, if you run a mechanics shop, you better know your way around an engine block, and, if you are a project manager for a IT systems company, you better know how your software and routers work.  Those are examples of the “tactics” of your job. 

As a leader, you have to know what you are doing.  You need to not only understand the big picture; you have to be proficient and able to execute all of your team’s daily tasks.  This is where many leaders lose the bubble.  It is not good enough to master your job – you need to at least know the basics of your subordinates’ task.  How can you coach and train your people if you don’t know what they are supposed to do?  How can you hold them to a standard if you do not know what the standard is?   

This is where your credibility begins to come into play.  You instill confidence in your people when you are good at your job.  You also build your credibility when you set and hold a standard.  In the Marine Corps, physical fitness is a big deal – if you get over weight and cannot get a good score on your physical fitness test, your credibility is gone.  You will hold the junior Marines to a standard, and you better work hard to match it.  Now, no one expects me at the old age of 42 to outrun the 20 year-olds, but I better turn out a respectable three mile run time (I just did it in 22:07 last weekend, not bad for an old man!). 

How I felt on my run!

While no one is timing your three mile run time at most jobs, your credibility is just as tied to your job performance.  Do you do what you expect your people to do?  Things like, enter your accounting time or expenses on time, dress appropriately, show up on time, file reports timely etc.  Those are all part of being technically proficient by matching (or exceeding) the standards. 

Your people watch your every move (just like kids do). They imitate your actions and behaviors. They talk about you at the water cooler when you violate this principle. The good news is that by setting and holding the standard, the conversation will be positive and will instill the trust of your people. 

Click through for some suggestions on how you can be more technically and tactically proficient. 

Marine Leadership Principle of the Day: KNOW YOURSELF

           There are actually two parts to to this Leadership Principle: 1) Know Yourself and 2) Seek Self Improvement.  As a Leader, it is your responsibility to know and better your people – this process begins with yourself.

            The importance of self knowledge is not a new concept.  Socrates and Aristole both stressed that you had to “Know Thyself.”  Lao Tzo said that while it is wisdom to know others, it “is enlightenment to know one’s self.”  Unfortunately, over the past 2500 years, many of us have forgotten the importance of knowing ourselves before we begin to learn and do other things.

              The first step in becoming a truly great leader is to truly know yourself.  Knowing yourself means you know your strengths and weaknesses – this allows you play to your strengths and to improve your weaknesses.  We all have flaws and weaknesses, and, if you don’t know what they are, guess who does?  Your people.  No one will know a leader’s shortcomings better than the people who work for him.  

            This means that if you do not know your weaknesses, you cannot improve them, and they will continually be exposed to your people.  Having demonstrable weaknesses will compromise your abiilty to lead.  Unless, your people see you actively improving on your weaknesses – this shows them that you are aware and are seeking self-improvement, which will make you a better leader. 

So, how can we know ourselves?  There are several ways you can learn more about yourself.  Before discussing a list though, we need to discuss humilty.  More than a touch of humilty is necessary for this process.  Leaders tend to be confident – and they need to be, but confidence cannot become arrogance.  When it does, you can no longer be self-aware, and you can no longer be a leader.  So, when you are ready to take a long look in the mirror and scruntinize yourself, take a deep breath, bring on a healthy dose of humilty and look for the flaws.

When you are ready, click through for some ideas on how to learn more about yourself.

The Marine Corps Leadership Principles

Given the several week lapse since I first kicked off my Marine Corps Leadership Principles series, I am going to go ahead, re-boot it, and start from the beginning again.  My apologies for those of you who have read these already - I will revise them some - just for you!

Before delving into the Leadership Principles, I explored the 14 Marine Corps Leadership Traits.  The Leadership Traits are characteristics that leaders – and want-to-be leaders - need to incorporate into their actions.  The best way to view the Leadership Traits is that they are internal – these are things that you are.  These are characteristics that you really need to begin to develop before you become a leader.

            The other set of basic fundamentals that the Marine Corps uses to hone its leaders are the Marine Corps Leadership principles.  Unlike the Leadership Traits, the Leadership Principles are things that you do – actions you need to take. 

            The Marine Leadership Principles are proven guidelines that Marines have developed over the past 200 years.  Marines are asked to lead is very stressful and difficult environments, and the Leadership Principles substantially increase a Marine’s ability to lead effectively.  By understanding, mastering, and applying these Principles, you will learn to lead more effectively, accomplish your mission, and earn the respect of your subordinates, peers and seniors.  .

When you look in the mirror,
make sure it is an accurate reflection

            If you speak to any successful leader, they will all tell you that they continuously and objectively refine their leadership abilities.  The best way to assess and refine your capabilities is to compare them to an established set of guidelines – this is where the Marine Corps Leadership Principles come into play.  Marines refine their leadership skills by comparing their skills against the Leadership Principles.   

            

As a leader or aspiring leader, you should develop a set of leadership guidelines to follow.  Then, periodically, you should sit down and grade yourself against these benchmarks so you can see how you are doing.  Of course your assessment will only be as good as your benchmarks, so make sure you adopt the right set of guidelines. 

            Click through for a list of the Marine Corps Leadership Principles. 

Leadership Lessons from a Day of Hooky.

We all need to take days off now and then

On Friday, my wife and I decided that we were going to take a day off, take the kids out of school and go spend the day at the closest Six Flags amusement park.

Fun day?  Absolutely!  Relaxing?  If you have ever tried to schlep, chase and corral four children around an amusement park, you know the answer to that one!

However,  despite being bone-crushing tired on Friday night, I was mentally at ease.  I didn't even realize how calm and unstressed I was until I went to bed and drifted right to sleep.

At that is the lesson from a day of hooky - take time away to de-stress and calm down.

Who hasn't been here? 

I should know this.  Three years ago when I first got to Afghanistan, I was churning out 16 hours days, day-after-day.  My day started at 0700 with the Regimental operations and intelligence update brief, and it ended when I sent my final end of the day report at 2300 each night.  In between were staff meetings, coordination, communication and a whole bunch of stress.

Then, about three weeks into the deployment I noticed that most every afternoon the Regimental Commander - who is way smarter than me - would leave his office for a couple of hours to PT (exercise in civilian vernacular) and take some "me time."  And boy did he need it - his job was ten times harder than mine.  It occurred to me though, if the Big Boss could take a couple of hours away from his responsibilities, then I could as well.

So, when I wasn't traveling around and visiting my Marines through the battle space, I started a routine where I left my office to work out, went to my tent to unplug for a bit, showered, ate dinner and then commenced my "night shift."

After some me time! 

And, you know what?  While I took a couple of hours away from desk - nothing bad happened.  In fact, I think my staff was happy to have a break from me!  When I got back to the office, I was refreshed and ready to plow through a host of reports and draft my own.

There is no way I would have lasted seven months on my initial pace.  So, while I gave up a couple of hours every day, I ended up being more effective in the long run.

The lesson here is that Leaders need to learn to take care of themselves.  We all want to drive and push ourselves to the breaking point - we figure that that is our responsibility and how we set the example.  However, tired and stressed is no way to lead.

So, when you are making sure you take care of your people - make sure you include yourself.  A fresh and de-stressed Leader is a better leader.

Summary of Marine Leadership Traits

Over the past few weeks, we have taken a look at the 14 Marine Corps Leadership Traits.    The important thing to remember when reflecting on the Marine Corps Leadership Traits is that they are just that - traits, not actions.

A trait is not something you do - it is something you are.  The dictionary definition of "trait" is a distinguishing characteristic or quality, especially of one's personal nature.

This means that to be a Great Leader, you need to adopt this 14 traits as your own personal characteristics.  You also need to adopt all of them.  These 14 traits are all interconnected - you need all of them to be a Great Leader - some may be more important than others (integrity for instance - you cannot lead anyone if you are not honest and trustworthy), but failing to adopt any of these traits will compromise you ability to lead.

Once again here are the 14 Marine Corps Leadership Traits with a link to the page where I explored the trait in detail.

JUSTICE – The ability to administer a system of rewards and punishments impartially and consistently.

JUDGMENT - The ability to weigh facts and possible courses of action in order to make sound

decisions.

DECISIVENESS - Ability to make decisions promptly and to announce them in a clear, forceful manner.

INITIATIVE - Taking action in the absence of orders.

DEPENDABILITY - The certainty of proper performance of duty.

TACT - The ability to deal with others without creating hostility.

INTEGRITY - Uprightness of character and soundness of moral principles. The quality of truthfulness and honesty.

ENTHUSIASM - The display of sincere interest and exuberance in the performance of duty.

BEARING - Creating a favorable impression in carriage, appearance, and personal conduct at all times.

UNSELFISHNESS - Avoidance of providing for one's own comfort and personal advancement at the expense of others.

COURAGE - A mental quality that recognizes fear of danger or criticism, but enables a Marine to proceed in the face of it with calmness and firmness.

KNOWLEDGE - Understanding of a science or an art. The range of one's information, including professional knowledge and an understanding of your Marines.

LOYALTY - The quality of faithfulness to country, the Corps, and unit, and to one's seniors, subordinates, and peers.

ENDURANCE -The mental and physical stamina measured by the ability to withstand pain, fatigue, stress, and hardship.

Once you adopt these characteristics and live the 14 Marine Corps Leadership Traits, you will be able to lead like a Marine.

Are you up for that challenge?

Leadership Trait of the Day: ENDURANCE

Made it - 14 Leadership Traits, that's Endurance!

Endurance is our 14^th and final Marine Corps Leadership Trait.  It is appropriate that Endurance be the last of a string of 14 traits – it takes a little bit of Endurance to stay the course in this analysis.  More importantly, Endurance impacts all of the other traits – you have to have the staying power to exhibit the other 13 traits day after day after day. 

            We all know what Endurance is, but how to we define it?  I love the Marine Corps definition of Endurance: The mental and physical stamina measured by the ability to withstand pain, fatigue, stress, and hardship.  That sentence almost completely captures the essence of being a Marine – the ability to withstand ______ (fill-in the blank.) 

Just kidding - it's a party!

          Now, there are not too many jobs out there that are going to require you to “withstand pain” and other physical hardships, but all Leaders still need Endurance – mental endurance.  Leadership is a marathon, not a sprint.  You do not show up and “lead” in a day.  It takes hard work day after day, week after week, month after month, year after year.  Leadership is best measured by how you finish, not how you start. 

            In this regard, Endurance, will vital, is an often overlooked aspect of Leadership.  Great Leaders – just like great athletes need Endurance to achieve lofty goals and to change their organizations.  How many of us have seen a good, maybe even great Leader jump in and tackle a problem like the Tasmanian Devil, only to peter out and grind to a halt?  It is difficult to overcome institutional inertia – as they say, “Rome wasn’t built in a day.”  If you do not have the fortitude and Endurance to keep plugging away, your initiatives will likely fall flat. 

            Endurance is what separates the truly successful Leaders from the short-term successes. Leaders with the ability to see their teams through the difficult times are the ones that grow the most.  Endurance allows growth and provides a strengthened resolve to get you through the hard times. 

            We all know how to build physical endurance – such as lacing up the running shoes and hit the pavement – but how about mental endurance? 

Turns out, you can build your mental stamina and toughness as well. 

Click through for some methods to make yourself mentally tougher.

Leadership Trait of the Day: COURAGE

Heroics Not Required

This is easy right – courage is running into a burning building, attacking the enemy in the face of a barrage of machinegun fire, standing your ground to perform you mission in the face of certain death like these Marines did.  (If you have not read Gen. John Kelly’s speech about Corporal Yale and Lance Corporal Haerter, stop reading this article, click on that link and read that instead.  It will make you cry, give you chills, and make you proud to be an American all at the same time.) 

Yes, those are all examples of courage – physical courage – bravery if you will.  However, this is only one aspect of courage; the other part is moral courage: standing up for what is right in the face of criticism, mockery or resentment.  You show moral courage when you are willing to confront a situation for the sake of rightness, independent of the cost.

Both types of courage are captured in the Marine Corps’ definition of courage:

Courage is the mental quality that recognizes fear of danger or criticism, but enables a Marine to proceed in the face of danger with calmness and firmness.  Knowing and standing for what is right, even in the face of popular disfavor.

Moral and Physical Courage - the most iconic photo
of courage in my lifetime. 

The good news is that the vast majority of people will never be asked to demonstrate physical courage in the face of danger.  The bad news is that moral courage is a much more difficult characteristic to demonstrate.  I have been faced with both, and I would pick a firefight over a weighty moral decision any day. 

Let’s take a moment to look at what is and what isn’t moral courage.  Let’s start with a very current event - Adam Silver, the NBA commissioner, just dropped the hammer on Donald Sterling, the owner of the L.A. Clippers for some disgusting racist comments and beliefs espoused by Sterling.  People are lauding Silver’s decision and his “courage.”  I fully support Silver’s decision, but it wasn’t courageous. 

Why?  Because everyone wanted Silver to punish Sterling to the maximum extent possible – doing what everyone wants and following the popular path (even when it is the right path) does not require courage. 

Moral courage requires a decision that could be costly. Some examples of moral courage in the workplace include telling a supervisor about how your co-workers frequently doctor their time sheets, disclosing illegal accounting practices to an external auditor or releasing incriminating confidential documents to the media.   “Whistle blowing,” the disclosure of illicit or unsavory business practices to the public, is another form of moral courage.  Each of these could cost you friends, jobs, or public smears.  There is a cost to standing up and taking the “right” action.

Atticus Finch - Paragon of Moral Courage

True moral courage is difficult.  It is so difficult, it tends to be lacking in many people.  This is not a new phenomenon.  The great 19^th century American author Mark Twain remarked that it is “curious that physical courage should be so common in the world, and moral courage so rare.”  The famous World War II General George Patton observed that “Moral courage is the most valuable and usually the most absent characteristic in men.”

So, we know that we are most likely to get called upon to show moral, not physical courage, and we know that moral courage is sorely lacking across our society and can be difficult to demonstrate.  Where does this leave us?  It leaves us with the type of challenge that makes a leader, a Leader – the task of modeling and developing moral courage.   

So, how as Leaders can we build and demonstrate our moral courage and instill in our subordinates the necessary moral courage? 

Click through for some ideas. 

Leadership Trait of the Day: UNSELFISHNESS

How important is unselfishness in today’s self-absorbed society?  If you ask me, it’s more important than ever.  In today’s “me-first” society, unselfishness sticks out.  Think about how many (or few) truly unselfish acts you see in any given day. 

Before we try to classify unselfish behavior, let’s define Unselfishness.  The Marine Corps defines it as the avoidance of providing for one’s own comfort and personal advancement at the expense of others.  In a Leader, this means looking out for the need of your subordinates before looking out for yourself. 

To some degree, Unselfishness requires a sacrifice to one’s self – it is more than simple kindness.  A perfect example is how Marines eat when they are out in the field for training.  Nothing beats a nice hot dinner after a long day of field training, but when dinner shows up, Marines eat in reverse rank.  The most junior Marine eats first and they follow by rank until the most senior Marine eats last.  As an officer who always ate with the latter groups, there have been a few times where I went hungry, or ate bread and butter for dinner.  But, that is just how it is.  Eating in the field is perhaps the most symbolic way Marines demonstrate Unselfishness. 

Here is a hero for you.  

Marines are trained to perform on the battlefield, and, unfortunately, war gives too many opportunities for selfless behavior.  All Marines are familiar with examples of Unselfishness on the battlefield.  Chances are that if you ask anyone who put on a Marine Corps uniform in the past 15 years for an example of Unselfishness they will say “Corporal Jason Dunham;” a young Marine who threw himself on a grenade to save his fellow Marines. 

As crazy as it may sound, I believe it is actually easier to be unselfish in a crisis than in the ordinary environment that we all live in.  However, the sacrifices of Unselfishness in our day-to-day routine that may seem subtle and inconsequential often have the most lasting impact on those we lead.  Why?  Because no one is expects it.  A sacrifice during ordinary times is like buying your significant other a gift on a random day – not a birthday or anniversary – it is surprise and has a bigger impact.  A good Leader will routinely make simple day-to-day sacrifices in his time and schedule for the good of his people.  These small sacrifices will always resonate with your subordinates. 

Unfortunately, too many people equate Unselfishness with weakness.  According to this article, people tend to gravitate to selfish leaders.  Why?  Well, according to that study, people believe that a Leader has to be decisive and strong – which he does – but people confuse selfishness with strength. 

"Weak" you say?

They are not the same thing.  Let’s use Marines as an example.  Marines deploy around the world and leave their families, friends and the comforts of home.  They give their lives and limbs in wars in service of others.  Generally, a very unselfish profession – no one in their right mind would call a United States Marine weak.  Nor would they consider a fireman or policeman weak. 

In my experience, it takes more strength of will and self-confidence to be unselfish than it does to be selfish.  Human nature as an evolutionary imperative compels us to act selfishly and “look out for No. 1” as part of a basic survival mechanism.  Only a strong person can overcome this natural tendency.  Remember this when someone says a decisively selfish person is strong. 

Click through for a discussion of how you can be Unselfish at work.

Leadership Trait of the Day: BEARING

         

Bearing has nothing to do with bears, but if you
can stay calm in front of this guy, you have bearing. 

      The first question many of you may have is: what the heck is Bearing, and how is it relevant to Leadership?  While in the Marine Corps, we simple call this Bearing, but the best way for non-Marines to think of this is as “Military Bearing.”  You may also think of this as comportment.

            In the Marines, Bearing is your ability to “create a favorable impression in carriage, appearance, and personal conduct at all times.”  Meaning, you look, talk, and act like a leader at all times – even when you don’t feel like it.             

            Let’s unpack this further.  If you want to have the Bearing of a Leader, there are three areas you need to focus on: 1) physical appearance; 2) day-to-day behavior; and 3) behavior under stress. 

Funny - but not a leader

Physical Appearance: Now, the Marine Corps is a physical job – so physical appearance means you need to look like a Marine.  Now, for civilian purposes, there is no need to look like this guy. But, you don’t want to look like Matt Foley, motivational speaker – if you do, you may be end up living in a van down by the river. 

            Bearing for the civilian leader means look like a professional.  Dress and carry yourself like someone who can be trusted with responsibility.  The first thing people will see is how you look.  In the Marine Corps, we are fanatical about our uniform appearance – not just because we want to look better than the Army, Navy and Air Force (ok, that’s a big part of it).  Marines understand that part of being professional is looking professional.  This also shows that you have the discipline to take care of the small things, which leads people to trust that you can take care of the big things.

            So, if you want to be a Leader, look like one.  This does not mean wear a suit or a tie every day, but you should dress a little bit better than the people you work with – just enough to show that you are professional.  It also helps to have a neat and orderly appearance.  Look in the mirror before leaving your house and decide if you look like the sort of person someone would trust with responsibility. 

            Click through for more discussion on Bearing.

Leadership Trait of the Day: INTEGRITY

This one is a no brainer – everyone knows that good Leaders have to have Integrity.

Here are just a few quotes on Integrity from notable Leaders:

·         “Whoever is careless with the truth in small matters cannot be trusted with important matters.” – Albert Einstein

·          “I am a slow walker, but I never walk backwards.”
– Abraham Lincoln

·         "A person who is fundamentally honest doesn't need a code of ethics. The Ten Commandments and the Sermon on the Mount are all the ethical code anybody needs." – Harry S. Truman

·         “The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.”  -- Dwight D. Eisenhower    

·         “Dependability, integrity, the characteristic of never knowingly doing anything wrong, that you would never cheat anyone, that you would give everybody a fair deal. Character is a sort of an all-inclusive thing. If a man has character, everyone has confidence in him.” – Omar Nelson Bradley

·         “Character is much easier kept than recovered.” – Thomas Paine.

There you have it, whether you call it Integrity, Honor, Character, or Honesty, everyone agrees that a Leader has to have it.  This is because good Leadership is built on trust – there cannot be any trust if the leader does not have integrity.  Further, once that trust is broken, it will take a long time - if ever - for it to be repaired.  

While it is universally accepted that a Leader has to have Integrity, it is not a trait that is universally practiced.  According to the 2002 article “Leadership 101: Integrity” by Thomas Cunningham, 75% of polled employees observed unethical conduct in the workplace.  Only 40% of these same employees said that their workplace had honest and ethical management. 

While those statistics are sad, they are also an opportunity.  If you become an ethical leader, your employees will trust and respect you.  When your people trust and respect you, they will work harder for you.  When this happens, everybody wins. 

 How can you be a Leader with Integrity?  Click through for some tips.